Cookie Policy

Cookies are small text files that a website places on your device — computer, phone, or tablet — when you visit. They are stored in your browser and sent back to the originating website on subsequent visits, or to other websites that recognise the same cookie.

Cookies perform a range of functions: they allow websites to remember your session, store your preferences, and gather data about how pages are used. Not all cookies store personal data — many are purely technical and contain no identifying information.

In addition to traditional cookies, we may also use similar technologies including local storage, session storage, and web beacons. For simplicity, we refer to all of these collectively as "cookies" throughout this policy.

We use cookies for a limited set of purposes:

• To keep our website functioning correctly — session management, form state, and security.
• To understand how visitors navigate our website so we can improve the experience.
• To remember preferences you have set, such as your cookie consent choice.

Essential cookies

These cookies are strictly necessary for the website to function. They enable core functionality such as security, session management, and access to secure areas. The website cannot operate properly without these cookies, and they cannot be disabled.

• Session identifiers that keep you logged in during a visit.
• Security tokens that protect our forms from cross-site request forgery (CSRF) attacks.
• Cookies that balance server load to ensure reliable website performance.

Functional cookies

These cookies remember choices you make to improve your experience on our site. They are not essential but enhance usability. You can disable them, though some features may not function as intended.

• Cookie consent preference — so we don't ask you again once you've chosen.
• UI state preferences such as previously selected service types or form field data.

Analytics cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. The data collected does not identify you personally. We use this data to improve the structure, content, and performance of our website.

• Which pages are visited and in what order.
• How long visitors spend on each page.
• Which pages result in bookings or contact form submissions.
• Technical information such as browser type and device category.

Analytics cookies require your consent before being set. You may withdraw consent at any time.

Cookies we do not use

Sigma Chauffeurs does not set or permit the following categories of cookies:

• Advertising / targeting cookies: We run no on-site advertising and do not use cookies for ad targeting.
• Social media tracking cookies: We do not embed social media pixels that track your activity.
• Cross-site tracking: We do not track users across websites unrelated to Sigma Chauffeurs.

The following table lists all cookies set on the Sigma Chauffeurs website:

This list is reviewed and updated whenever we change our cookie usage. If you notice a cookie not listed above, please contact us so we can investigate and update this policy.

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data including page views, session duration, and referral sources. We have configured Google Analytics with:

• IP anonymisation enabled — your IP address is truncated before any data is stored.
• Data sharing with Google disabled — your data is not used to improve Google's other products.
• Advertising features disabled — no remarketing or demographic reporting.

You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

Moovs

Our booking platform, provided by Moovs, sets a session cookie to maintain state during the booking process. This cookie is essential for the booking flow to function and cannot be disabled without preventing bookings from being completed. Moovs processes this data in accordance with their own privacy policy.

Cookie consent

When you first visit our website, you are presented with a cookie consent notice. Essential and functional cookies are set without requiring consent as they are necessary for the site to operate. Analytics cookies are only set after you provide consent.

You may change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of any page on our website.

Browser controls

All major browsers allow you to control cookies through your browser settings. You can choose to block all cookies, block only third-party cookies, or delete cookies already stored on your device. The following links provide instructions for the most common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Opt-out tools

You can also use the following industry opt-out tools to control analytics tracking:

• Network Advertising Initiative (NAI) opt-out
• Digital Advertising Alliance (DAA) opt-out

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing is not tracked. There is currently no universally agreed standard for how websites should respond to DNT signals.

At this time, our website does not respond differently to DNT signals. However, our use of analytics cookies is governed by your consent preferences, which you can manage at any time through our cookie settings.

We continue to monitor developments in DNT standards and will update this policy and our practices if a consensus standard emerges.

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

If changes affect how we use cookies that require your consent, we will present a new consent notice on your next visit so you can review and confirm your preferences.

If you have questions about our use of cookies or this policy, please contact us:

For more information about how we handle your personal data, please see our Privacy Policy.